Shiftly

F&B Service

Head Hostess

Dubai, United Arab Emirates

AED 6,500 - 8,000 / month

Full-timeSenior LevelImmediate start3+ years experienceEnglish (Fluent)Local candidates only. No visa sponsorship for this role

About the role

This opportunity is part of the Shiftly Hospitality Network, connecting hospitality talent with selected opportunities across Dubai’s leading hospitality businesses. Apply once to be considered for relevant roles across our network. Employer details may be shared at a later stage of the selection process. As Head Hostess, you'll lead the host team and oversee the guest arrival experience end-to-end, including VIP handling and reservations strategy.

Key Responsibilities

  • Lead and schedule the host and hostess team across shifts
  • Oversee reservations strategy, table planning, and guest flow during peak periods
  • Personally manage VIP and high-profile guest arrivals
  • Train and mentor hostesses on standards, etiquette, and guest recovery
  • Liaise with floor and kitchen leadership to align pacing and capacity
  • Handle escalated guest situations with discretion and professionalism

Requirements

  • Approximately 2-3+ years of relevant experience, including host team leadership
  • Strong professional working English
  • Proven experience overseeing reservations and guest flow
  • Confident, composed presence with VIP guests
  • Strong coaching and organizational skills

Skills

Guest ServiceShift Supervision & Team LeadershipGuest Complaint ResolutionShift Handover Procedures

About Shiftly Hospitality Network

Shiftly Hospitality Network connects hospitality talent with selected opportunities across Dubai. Built specifically for hospitality, the network helps candidates discover roles across food & beverage, culinary, housekeeping and bar operations through one profile and one streamlined experience. Apply to relevant Network Opportunities and, where there is a fit, be considered for opportunities across the Shiftly network. Employer details may be shared later in the selection process.