F&B Service
Supervisor/Captain
Part of La Petite Maison · Hong Kong
About the role
As Supervisor/Captain, you will help lead the floor during service, coaching the team, resolving guest concerns, and keeping standards consistent across the section.
Key Responsibilities
- Deliver the guest experience to LPM's own service standards, leading by example on the floor
- Resolve guest complaints directly and professionally
- Coach and develop the wait team's skills and product knowledge
- Maintain thorough knowledge of the current food and beverage offering
- Coordinate with other departments (kitchen, bar, reservations) to keep service flowing
- Support administrative and back-of-house coordination tasks tied to the section
Requirements
- Solid food and beverage service experience with some supervisory experience
- Confident leadership and coaching ability
- Excellent English communication skills
- Composure and reliability during high-volume service
- A hands-on, team-first approach
About La Petite Maison Hong Kong
A French Restaurant & Bar in Central Hong Kong celebrating "the essence of Riviera ingredients: natural, fresh, delicate intensity," with Belle Epoque details, gilt mirrors, and bold artwork.
About La Petite Maison
LPM Restaurant & Bar is a globally renowned dining destination with a presence in some of the world’s most vibrant cities; London, Dubai, Miami, Mykonos, Limassol, Abu Dhabi, Hong Kong, Riyadh, Kuwait, Doha, Marbella, and Las Vegas. Inspired by the Mediterranean spirit of the French Riviera, LPM celebrates the art of sharing. Our dishes, crafted with the freshest ingredients and prepared à la minute, are designed to be enjoyed together at the heart of the table as soon as they are ready. This philosophy creates a convivial dining experience, where exceptional food, warm and genuine service, and a lively atmosphere come together seamlessly. At La Petite Maison, which stands for ‘’The Little House’’ in French, we see our guests as part of our family, and we are dedicated to making each one feel truly welcome. This same family spirit extends to our colleagues, whether long-standing, new, or future members of the team. Our core value is simple yet powerful: treat your colleagues and guests as you would your own family and friends. It is this ethos that guides everything we do and defines who we are.
About the role
As Supervisor/Captain, you will help lead the floor during service, coaching the team, resolving guest concerns, and keeping standards consistent across the section.
Key Responsibilities
- Deliver the guest experience to LPM's own service standards, leading by example on the floor
- Resolve guest complaints directly and professionally
- Coach and develop the wait team's skills and product knowledge
- Maintain thorough knowledge of the current food and beverage offering
- Coordinate with other departments (kitchen, bar, reservations) to keep service flowing
- Support administrative and back-of-house coordination tasks tied to the section
Requirements
- Solid food and beverage service experience with some supervisory experience
- Confident leadership and coaching ability
- Excellent English communication skills
- Composure and reliability during high-volume service
- A hands-on, team-first approach
About La Petite Maison Hong Kong
A French Restaurant & Bar in Central Hong Kong celebrating "the essence of Riviera ingredients: natural, fresh, delicate intensity," with Belle Epoque details, gilt mirrors, and bold artwork.
About La Petite Maison
LPM Restaurant & Bar is a globally renowned dining destination with a presence in some of the world’s most vibrant cities; London, Dubai, Miami, Mykonos, Limassol, Abu Dhabi, Hong Kong, Riyadh, Kuwait, Doha, Marbella, and Las Vegas. Inspired by the Mediterranean spirit of the French Riviera, LPM celebrates the art of sharing. Our dishes, crafted with the freshest ingredients and prepared à la minute, are designed to be enjoyed together at the heart of the table as soon as they are ready. This philosophy creates a convivial dining experience, where exceptional food, warm and genuine service, and a lively atmosphere come together seamlessly. At La Petite Maison, which stands for ‘’The Little House’’ in French, we see our guests as part of our family, and we are dedicated to making each one feel truly welcome. This same family spirit extends to our colleagues, whether long-standing, new, or future members of the team. Our core value is simple yet powerful: treat your colleagues and guests as you would your own family and friends. It is this ethos that guides everything we do and defines who we are.