Shiftly

Reservation

Assistant Reservation Manager

Part of La Petite Maison · Dubai

Full-timeMid LevelStarts October2+ years experience

About the role

As Assistant Reservations Manager, you will support the reservations function day to day, helping manage bookings, guest communications, and special requests using LPM's own reservation system.

Key Responsibilities

  • Support the management of reservations, waitlists, and guest enquiries using LPM's reservation system (SevenRooms)
  • Help coordinate special events, VIP guests, and large parties alongside management
  • Monitor table pacing and reservation utilization
  • Support training and day-to-day guidance for reservations team members
  • Maintain accurate, up-to-date guest profiles and booking records
  • Serve as a point of contact for reservation-related guest requests

Requirements

  • Previous experience in a reservations or guest-services role is beneficial
  • Comfort working with a restaurant reservation system such as SevenRooms
  • Strong organizational and communication skills
  • Comfortable managing multiple priorities under time pressure
  • A guest-focused, detail-oriented approach

About La Petite Maison Dubai

A French Restaurant & Bar in DIFC with a sun-dappled terrace and Mediterranean landscaping (olive trees, lavender, bougainvillea), a prominent bar, and Riviera-inspired cuisine prepared a-la-minute.

View La Petite Maison Dubai and other open roles →

About La Petite Maison

LPM Restaurant & Bar is a globally renowned dining destination with a presence in some of the world’s most vibrant cities; London, Dubai, Miami, Mykonos, Limassol, Abu Dhabi, Hong Kong, Riyadh, Kuwait, Doha, Marbella, and Las Vegas. Inspired by the Mediterranean spirit of the French Riviera, LPM celebrates the art of sharing. Our dishes, crafted with the freshest ingredients and prepared à la minute, are designed to be enjoyed together at the heart of the table as soon as they are ready. This philosophy creates a convivial dining experience, where exceptional food, warm and genuine service, and a lively atmosphere come together seamlessly. At La Petite Maison, which stands for ‘’The Little House’’ in French, we see our guests as part of our family, and we are dedicated to making each one feel truly welcome. This same family spirit extends to our colleagues, whether long-standing, new, or future members of the team. Our core value is simple yet powerful: treat your colleagues and guests as you would your own family and friends. It is this ethos that guides everything we do and defines who we are.