Guest Relations / Guest Experience
Guest Relations Executive
Part of La Petite Maison · Dubai
About the role
As a Guest Relations Executive, you will help ensure every guest receives a warm, attentive, and memorable experience from arrival to departure.
Key Responsibilities
- Welcome guests and serve as a point of contact throughout their visit
- Respond to guest requests, questions, and feedback promptly and professionally
- Maintain accurate records of guest preferences to help personalize future visits
- Coordinate with other departments to resolve guest needs
- Support the wider front-of-house team as needed
Requirements
- Previous experience in a guest relations or guest-facing hospitality role is beneficial
- Excellent interpersonal and communication skills
- A warm, professional, and attentive manner
- Strong problem-solving skills under pressure
- A genuine passion for guest service
About La Petite Maison Dubai
A French Restaurant & Bar in DIFC with a sun-dappled terrace and Mediterranean landscaping (olive trees, lavender, bougainvillea), a prominent bar, and Riviera-inspired cuisine prepared a-la-minute.
About La Petite Maison
LPM Restaurant & Bar is a globally renowned dining destination with a presence in some of the world’s most vibrant cities; London, Dubai, Miami, Mykonos, Limassol, Abu Dhabi, Hong Kong, Riyadh, Kuwait, Doha, Marbella, and Las Vegas. Inspired by the Mediterranean spirit of the French Riviera, LPM celebrates the art of sharing. Our dishes, crafted with the freshest ingredients and prepared à la minute, are designed to be enjoyed together at the heart of the table as soon as they are ready. This philosophy creates a convivial dining experience, where exceptional food, warm and genuine service, and a lively atmosphere come together seamlessly. At La Petite Maison, which stands for ‘’The Little House’’ in French, we see our guests as part of our family, and we are dedicated to making each one feel truly welcome. This same family spirit extends to our colleagues, whether long-standing, new, or future members of the team. Our core value is simple yet powerful: treat your colleagues and guests as you would your own family and friends. It is this ethos that guides everything we do and defines who we are.
About the role
As a Guest Relations Executive, you will help ensure every guest receives a warm, attentive, and memorable experience from arrival to departure.
Key Responsibilities
- Welcome guests and serve as a point of contact throughout their visit
- Respond to guest requests, questions, and feedback promptly and professionally
- Maintain accurate records of guest preferences to help personalize future visits
- Coordinate with other departments to resolve guest needs
- Support the wider front-of-house team as needed
Requirements
- Previous experience in a guest relations or guest-facing hospitality role is beneficial
- Excellent interpersonal and communication skills
- A warm, professional, and attentive manner
- Strong problem-solving skills under pressure
- A genuine passion for guest service
About La Petite Maison Dubai
A French Restaurant & Bar in DIFC with a sun-dappled terrace and Mediterranean landscaping (olive trees, lavender, bougainvillea), a prominent bar, and Riviera-inspired cuisine prepared a-la-minute.
About La Petite Maison
LPM Restaurant & Bar is a globally renowned dining destination with a presence in some of the world’s most vibrant cities; London, Dubai, Miami, Mykonos, Limassol, Abu Dhabi, Hong Kong, Riyadh, Kuwait, Doha, Marbella, and Las Vegas. Inspired by the Mediterranean spirit of the French Riviera, LPM celebrates the art of sharing. Our dishes, crafted with the freshest ingredients and prepared à la minute, are designed to be enjoyed together at the heart of the table as soon as they are ready. This philosophy creates a convivial dining experience, where exceptional food, warm and genuine service, and a lively atmosphere come together seamlessly. At La Petite Maison, which stands for ‘’The Little House’’ in French, we see our guests as part of our family, and we are dedicated to making each one feel truly welcome. This same family spirit extends to our colleagues, whether long-standing, new, or future members of the team. Our core value is simple yet powerful: treat your colleagues and guests as you would your own family and friends. It is this ethos that guides everything we do and defines who we are.