Shiftly

F&B Service

Hostess

Dubai, United Arab Emirates

AED 4,500 - 6,000 / month

Full-timeEntry LevelImmediate startEnglish (Professional)Local candidates only. No visa sponsorship for this role

About the role

This opportunity is part of the Shiftly Hospitality Network, connecting hospitality talent with selected opportunities across Dubai’s leading hospitality businesses. Apply once to be considered for relevant roles across our network. Employer details may be shared at a later stage of the selection process. As Hostess, you'll be the first and last impression for every guest, setting the tone for their entire visit through warmth, polish, and effortless organization.

Key Responsibilities

  • Welcome guests warmly on arrival and manage waitlists and seating flow
  • Handle reservations accurately, by phone, in person, and via booking platforms
  • Coordinate closely with the floor team to balance seating and pacing
  • Maintain an organized, up-to-date reservation and guest log
  • Handle guest queries and light concerns with professionalism and grace
  • Present a polished, on-brand welcome experience at all times

Requirements

  • Approximately 1+ year of experience in guest reception, reservations, or hospitality front-of-house preferred
  • Strong spoken English
  • Polished presentation and communication skills
  • Comfortable managing a busy welcome area under pressure
  • Reservation system experience is an advantage

Skills

Guest ServiceShift Handover ProceduresGuest Complaint Resolution

About Shiftly Hospitality Network

Shiftly Hospitality Network connects hospitality talent with selected opportunities across Dubai. Built specifically for hospitality, the network helps candidates discover roles across food & beverage, culinary, housekeeping and bar operations through one profile and one streamlined experience. Apply to relevant Network Opportunities and, where there is a fit, be considered for opportunities across the Shiftly network. Employer details may be shared later in the selection process.